Leadership & Impact

Leads cross-functional OSS/BSS programs with multi-vendor, multi-geo teams, aligning business, architecture, and delivery for large telecom transformations.

Team Leadership

  • Led multi-vendor, multi-geo teams of 6–15 engineers on OSS/BSS modernization and migration programs.
  • Onboarded, mentored, and upskilled engineers on Nokia FlowOne, Comptel Inventory, and best practices.
  • Defined ways of working, standards, and reviews to improve delivery quality and consistency.

Architectural Decisions

  • Drove architecture decisions for catalog-driven fulfillment and order orchestration impacting millions of subscribers.
  • Balanced legacy constraints with modern cloud-native patterns (e.g., AWS EKS-based OSS deployments).
  • Shaped integration strategies across CRM, BSS, OSS, and network inventory platforms.

Stakeholder & Product Leadership

  • Acted as trusted advisor to business stakeholders for digital BSS and OSS transformation roadmaps.
  • Owned product backlogs, priorities, and release decisions to align delivery with business outcomes.
  • Facilitated workshops and demos that aligned customer, vendor, and internal teams on shared goals.