Professional Experience
13+ years in telecom OSS/BSS across fulfillment, inventory, and digital BSS transformation, working with Tier-1 operators and global system integrators.
Amdocs β Product Owner (2022βPresent)
- Own product vision and roadmap for Amdocs Optima DBSS Care UI in a multi-country B2C/B2B context.
- Translate business needs into prioritized backlogs and epics aligned with digital BSS transformation goals.
- Collaborate with architecture and delivery teams to shape solutions using TMF Open APIs and best practices.
- Facilitate refinement and review ceremonies, providing clarifications to ensure predictable delivery.
Tech Mahindra β Architect / Lead (2018β2022)
- Led OSS architecture modernization using Nokia FlowOne CDFF and SOM for fulfillment and order orchestration.
- Designed catalog-driven flows for fixed and mobile services across residential and enterprise segments.
- Guided teams of 6β15 engineers across geographies on FlowOne, inventory modelling, and best practices.
- Drove environment strategy and CI/CD approaches, including AWS EKS-based deployments for OSS stacks.
TCS & Early Career (2012β2018)
- Implemented fulfillment and activation solutions using Comptel InstantLink and Order Management.
- Worked on inventory, GIS, and reporting solutions that formed core OSS/BSS capabilities for Tier-1 telcos.
- Gained strong foundations in requirement analysis, technical design documents, and cross-system integration.